Cancellation Policy

We Get It – Plans Change.
That’s why we’ve crafted a flexible cancellation policy to make adjustments as easy as possible.
Whether you need to cancel or reschedule, we’re here to help.


 Individual Booking (up to 5):

We offer the following cancellation options for individual bookings:

  • Cancellations Made 7+ Days in Advance: Full refund provided.

  • Cancellations Made 2–6 Days in Advance: 50% refund provided.

  • Cancellations Made Less Than 48 Hours in Advance: No refund available.

Rescheduling
You may reschedule your booking up to 2 days in advance without any additional fees.
For changes made between 48 hours and 24 hours before the booking, a $60 fee per person may apply.

Group Bookings (5–15 Guests):

We offer the following cancellation options for group bookings:

  • Cancellations Made 10+ Days in Advance: Full refund provided.

  • Cancellations Made 4–9 Days in Advance: 50% refund provided.

  • Cancellations Made Within 72 Hours: No refund available.

Rescheduling:
You may reschedule your booking up to 5 days in advance without any additional fees.
Changes Made Within 72 Hours Up to 48 Hours Before the Booking:
A $60 fee per person may apply.


Not Sure About Something?


If you have any questions or need more details, feel free to contact us